Frequently asked questions.

Where is The PhysioLab NYC?

We are located at 201 Sullivan Street between Bleecker and West 3rd Street on the Ground Floor. We are located minutes away from the 1, 6, A, C, E, B, D, F, M, R, W. See the map at the bottom of the page for a reference.

What can I expect on my first visit?

We take pride on starting our sessions on time. All of our patients and clients receive one-on-one individualized care for their entire time with us. You should expect to experience a thorough conversation where we listen to you and your story. Then you should expect your skilled clinician to perform an individualized examination and treatment taking into account not only your pain but establishing the root cause. You should leave with an understanding of why you are not moving as well as you’d like and a plan to reach your goals.

How should I prepare for my first visit?

Wear athletic clothing that is easy to move in such as sneakers, shorts, sweats, tank tops, t-shirts, sports bras, etc. Basically wear what you would to perform the sport or activity you participate in, or what you would to your local gym. Show up on time and bring any paperwork you may have related to your injury.

Do I need a Prescription?

You do not need a prescription to see us. In New York State Physical Therapists have direct access. If a prescription is needed for your insurance company we will inform you. If we deem it necessary for you to see a MD for a consult or imaging we will refer you to one.

What Conditions do you Treat?

We treat a wide range of conditions such as sprains, strains, tendinopathies, disc injuries, sciatica, neck pain, cervicogenic headaches, low back pain, knee pain, patellofemoral pain syndrome, runner’s knee, shoulder injuries such as rotator cuff tears, frozen shoulder, AC joint sprains, impingement, hip injuries such as labral tears, impingement, sports hernias, ankle pain, plantar fascia pain, running overuse injuries, multiple post-op conditions such as rotator cuff repairs, ligament repairs, meniscus repairs, total knee and hip replacements, etc.

How are we preventing COVID-19?

  • We are following CDC guidelines. We have an air purifier system with a HEPA filter in the space.

  • We request you wash your hands upon entering and leaving the space.

  • We request anyone who has travelled out of New York State to please check the travel advisories and quarantine where applicable.

  • We request if you have come into contact with someone with COVID-19 or if you have symptoms of a cough, fever, shortness of breath, headache, new loss of smell or taste, congestion or runny nose, nausea or vomiting, or diarrhea to reschedule their session.

  • The last five minutes of your session are reserved for sanitizing the treatment room and equipment.